FAQ

Frequently Asked Questions

For tower28lip customers, the sections below set out frequently asked shopping questions.

How tower28lip handles contact options
How can I contact you?
Email Support@tower28lip.shop, call 228-568-3876, or write to 1080 Division St, Biloxi, Mississippi, 39530, United States.

Details from tower28lip on products
What products do you offer?
We offer Tangle Teezer. Current availability, product details, options, and prices are shown on each product page.

tower28lip: refund timing
When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.

tower28lip: payment methods
Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.

Details from tower28lip on tracking
How can I track my order?
Once tracking becomes available, it is sent using the contact information provided at checkout.

Our approach at tower28lip to shipping cost
Do you offer free shipping?
Yes. U.S. standard shipping is provided at no charge.

What tower28lip customers should know about return shipping
Who pays return shipping?
tower28lip pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.

Our approach at tower28lip to delivery timing
How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.

Our approach at tower28lip to returns and exchanges
Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.

Merchant Information
Business name: tower28lip
Brand name: tower28lip
Email: Support@tower28lip.shop
Phone: 228-568-3876
Physical address: 1080 Division St, Biloxi, Mississippi, 39530, United States