Refund Policy
For tower28lip customers, the sections below set out returns, exchanges, and refunds.
eligibility at tower28lip
Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Our approach at tower28lip to starting a request
A return or exchange begins when you, contact us at Support@tower28lip.shop before sending the item. Once the request is approved, tower28lip will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
What tower28lip customers should know about refund timing
After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
How tower28lip handles condition of returns
Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
order problems at tower28lip
For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
How tower28lip handles exceptions
Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
How tower28lip handles support
For return or exchange assistance, contact Support@tower28lip.shop or 228-568-3876.
Merchant Information
Business name: tower28lip
Brand name: tower28lip
Email: Support@tower28lip.shop
Phone: 228-568-3876
Physical address: 1080 Division St, Biloxi, Mississippi, 39530, United States