Shipping

Shipping Policy

Use this guide from tower28lip to review processing, delivery, and tracking.

processing and transit at tower28lip
Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Details from tower28lip on delivery area
We currently deliver solely to addresses within the United States. Standard shipping is free.

Our approach at tower28lip to delivery issues
When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@tower28lip.shop or 228-568-3876. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

How tower28lip handles returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, tower28lip also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Details from tower28lip on tracking and addresses
As soon as tracking is available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Merchant Information
Business name: tower28lip
Brand name: tower28lip
Email: Support@tower28lip.shop
Phone: 228-568-3876
Physical address: 1080 Division St, Biloxi, Mississippi, 39530, United States